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Lodge Services highlights at a glance idScanGuest TM
Lodge Services streamlines the check-in process by using idScanGuest TM. idScanGuest auto-detects and scans any state issued driver license while extracting the
guest's information and pre-populating the data directly into Lodge Services. Users can then use simple point and click selections to quickly complete the transaction with little or no
typing. To provide better security for the hotel, we display the guest's scanned photo on various screens throughout the system. For example, when making a replacement key for a guest's
room, the guest's photo is displayed for visual verification.
Lodge Services streamlines the guest's experience by using idShareGuest. idShareGuest securely syndicates guest information between sister hotels. idShareGuest brings tremendous efficiencies
to the front desk operations. Lodge Services uses idShareGuest during the check-in process to pull guest information from sister hotels.
For example, idShareGuest displays all matching guest profiles, with complete transaction history, for every previous stay at sister hotels. The guest profile can then be selected and built on the fly. Also, if the guest has been marked as Do Not Rent (DNR), this information will be highlighted with the appropriate hotel reason, contact, and phone number to quickly solving any issues with the guest and hotel. idShareGuest saves time, money and protects your brand in seconds. |